If you are vacating a rental property please follow the below steps:
1. Fill in the Form 13 – Notice of Intention to Leave, sign and return to your property manager either by email, fax or drop in. Please also call your property manager to notify them.
2. Please fill in the forwarding address and bank account details form and return to your property manager promptly. (Please note: All tenants who are listed on the bond must complete this form) This will ensure a speedy bond refund.
3. Please arrange cleaning, carpet cleaning, pest control and linen dry cleaning if applicable for your property. Our preferred contractors are listed on the vacating details for tenants form. Please also remember if you would like us to arrange this for you please send email confirmation to your property manager.
4. If you do not use our preferred cleaners there is a cleaning checklist which must be adhered to. (Please note: we highly recommend using the preferred contractors as if we are not happy with the completed job then they will reattend for no further charge).
If you have any questions please do not hesitate in contacting one of our friendly staff.